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Developing Performance Support for Computer Systems: A Strategy for Maximizing Usability and Learnability provides detailed planning, design, and development guidance for generating performance support for new or upgraded computer systems. Performance support includes documentation, online help, coaches and wizards, training, and other materials necessary to enable users to perform their jobs more efficiently and effectively.
This book, dedicated to the memory of Gian-Carlo Rota, is the result of a collaborative effort by his friends, students and admirers. Rota was one of the great thinkers of our times, innovator in both mathematics and phenomenology. I feel moved, yet touched by a sense of sadness, in presenting this volume of work, despite the fear that I may be unworthy of the task that befalls me. Rota, both the scientist and the man, was marked by a generosity that knew no bounds. His ideas opened wide the horizons of fields of research, permitting an astonishing number of students from all over the globe to become enthusiastically involved. The contagious energy with which he demonstrated his tremendous mental capacity always proved fresh and inspiring. Beyond his renown as gifted scientist, what was particularly striking in Gian-Carlo Rota was his ability to appreciate the diverse intellectual capacities of those before him and to adapt his communications accordingly. This human sense, complemented by his acute appreciation of the importance of the individual, acted as a catalyst in bringing forth the very best in each one of his students. Whosoever was fortunate enough to enjoy Gian-Carlo Rota's longstanding friendship was most enriched by the experience, both mathematically and philosophically, and had occasion to appreciate son cote de bon vivant. The book opens with a heartfelt piece by Henry Crapo in which he meticulously pieces together what Gian-Carlo Rota's untimely demise has bequeathed to science.
Communication networks and computer systems research is entering a new phase in which many of the established models and techniques of the last twenty years are being challenged. The research community is continuing to free itself from past intellectual constraints so that it may fully exploit the convergence of computing and communications. Evaluating the performance of emerging communications and computer systems constitutes a huge challenge. Thus, current research provides a set of heterogeneous tools and techniques embracing the uncertainties of time and space varying environments when the requests for diverse services are made in real time, and with very different quality of service expectations.These novel techniques will lead to fast and economic service deployment and effective dynamic resource management, and hence to new business strategies and infrastructures that will facilitate the emergence of future services and applications.This volume contains contributions and presentations made by leading international researchers at a workshop which was held in April 2004 to honour Professor Erol Gelenbe on the occasion of his inaugural lecture as the Dennis Gabor Chair at Imperial College London.
New Labour and Secondary Education, 1994-2010 assesses New Labour's policy towards secondary education in Britain. It shows that, in many respects, New Labour education policy was a continuation of the policies pursued by the education ministers of Margaret Thatcher and John Major.
We have come to know that our ability to survive and grow as a nation to a very large degree depends upon our scientific progress. Moreover, it is not enough simply to keep 1 abreast of the rest of the world in scientific matters. We must maintain our leadership. President Harry Truman spoke those words in 1950, in the aftermath of World War II and in the midst of the Cold War. Indeed, the scientific and engineering leadership of the United States and its allies in the twentieth century played key roles in the successful outcomes of both World War II and the Cold War, sparing the world the twin horrors of fascism and totalitarian communism, and fueling the economic prosperity that followed. Today, as the United States and its allies once again find themselves at war, President Truman s words ring as true as they did a half-century ago. The goal set out in the Truman Administration of maintaining leadership in science has remained the policy of the U. S. Government to this day: Dr. John Marburger, the Director of the Office of Science and Technology (OSTP) in the Executive Office of the President, made remarks to that effect during his 2 confirmation hearings in October 2001. The United States needs metrics for measuring its success in meeting this goal of maintaining leadership in science and technology. That is one of the reasons that the National Science Foundation (NSF) and many other agencies of the U. S."
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